CASE MANAGEMENT ASSISTANT AT MONDIA WOODLANDS – BLOEMFONTEIN

Are you a compassionate and dedicated professional looking to make a meaningful impact in the world of mental health? Look no further.

We’re seeking a dedicated Case Manager Assistant to join our dynamic team at Mondia Woodlands, based in Bloemfontein.

REQUIREMENTS, EXPERIENCE AND QUALIFICATIONS/TRAINING

• At least 2 years Case Management Admin support experience advantageous
• Knowledge and understanding of all funders
• Computer literate (proficient in Word, Excel & PowerPoint) with strong administration and organizational skills
• An understanding of current coding structures in the SA Health Care Environment

KEY COMPETENCIES:

• Documentation Preparation: The case manager assistant helps gather and organize the necessary documentation required for the authorization process.
• Data Entry and Administrative Tasks.
• Communication and Follow-up: The case manager assistant may communicate with the medical scheme on behalf of the case manager to initiate the authorization process or follow up on pending authorizations.
• Medical aid Verification: They help verify the patient’s medical aid coverage and gather information on the specific mental health benefits provided by the medical scheme.
• Record Keeping.
• Assistance with Appeals to medical schemes.
• Close coordination with the Case Manager.
• Communicate with doctors and patients on arrival times of patients scheduled for admissions
• Capture admissions, upload all relevant documentation on system
• Ensure checklists and audits are completed as indicated
• Follow discharge process and archive files
• Expected to stand in for the case manager from time to time when necessary.

If you’re ready to be an integral part of our mission to improve mental health care access and patient outcomes and meet the above criteria, we want to hear from you, please submit your CV, copy of your ID as well as proof of qualifications to Alison at alisong@havenhealth.net clearly marked “CMA-MW” with three (3) contactable references. Should you not receive a response within two weeks after the closing date, kindly accept that your application has not been successful.

Closing date for applications is 18 March 2024

Personal information may be processed, collected, used, and disclosed in compliance with the Protection of Personal Information Act, 4 of 2013. Personal information may be used for the lawful and reasonable purposes in as far as the NURTURE CARE GROUP (PTY) LTD (responsible party) must use the information in the performance of and compliance with its legal duties. In addition, personal information may be disclosed to a third party in as far as the NURTURE CARE GROUP (PTY) LTD must fulfil its obligations in terms of contracts and undertakings with third parties. There may be instances in terms of POPIA where a data subject’s express consent is not necessary to permit the processing of personal information, which may be related to litigation, Service Level Agreements entered to or when the information is publicly available. All documentation and information, unless otherwise stated in the NURTURE CARE GROUP (PTY) LTD Policies, are safely stored and in compliance with the NURTURE CARE GROUP (PTY) LTD’s procedures. These are stored on a secure database and will only be disseminated in compliance with a lawful obligation placed on the NURTURE CARE GROUP (PTY) LTD. POPIA details are available on the NURTURE CARE GROUP (PTY) LTD website Nurture Care Group (Pty) Ltd and on www.popia.co.za